Verified VendorGenshin Impact account seller with a 3.1/5 Trustpilot score on 490 reviews and 44% one-star.
This seller isn’t in our monitored set yet, so no dated fee, policy, outage or shutdown change has been recorded here. When a sweep records one, it will appear in this panel — dated and sourced.
GamesBay sells Genshin Impact accounts, from starter and reroll accounts to endgame ones. Its Trustpilot profile lists a Swiss address in Manno and has been claimed since November 2024.
Its Trustpilot rating is 3.1/5 across 490 reviews, 52% five-star and 44% one-star, with 91 in the last 12 months. It has not replied to negative reviews. Reviewers report receiving a different account than advertised, missing items, altered passwords, refused refunds and banned accounts. Others praise quick delivery and extra items. The two opinions are very far apart.
44% of Trustpilot reviews are one-star, with reports of wrong accounts, altered passwords and refused refunds, and the company does not reply to complaints. We do not recommend it.
Details as stated on genshinaccountsbay.com when we checked on Sept 29, 2026. These are the vendor's own claims, not something we have tested.
Achievements3/7 unlocked
Always OnlineNot claimed on its site
SpeedrunnerDelivery in minutes
Safety NetNot claimed on its site
Escrow GuardianNot claimed on its site
VeteranNot claimed on its site
Open BookNames the company behind it
CollectorLarge game catalogAchievements unlock only from GamesBay’s own claims listed above.
Delivery Speed
Customer Support
Pricing
Trust & SecurityGamesBay carries an overall MMODude score of 2.8, which places it 379th of the 412 vendors we currently review (tied with 6 other vendors). Among the 41 account specialists in our directory, it ranks 34th. The games it covers are listed further down this page (0 in total).
Its strongest category is Delivery Speed at 3.1. Its weakest is Customer Support at 2.4.
If you're comparing options, the closest account specialists by overall score are FortniteAccs (2.7) and BuyGTAAccounts (2.9). You can line up any two or three vendors on the comparison tool.
The first point comes from this page’s own findings on GamesBay; the rest are general checks for any account specialist. Scores are editorial assessments (see Our Review Process) and are compared only with vendors reviewed on MMODude.
Scores combine public trust signals with our own editorial judgment and are no substitute for checking current reviews yourself. How we score vendors.
GamesBay scores 2.8/5 on MMODude and carries our “Caution Advised” label. 44% of reviews are one-star. Wrong accounts and altered passwords reported. We would not send a large order here without checking its most recent reviews first.
GamesBay scores 2.8/5. That ranks 34th of 41 account specialists in our directory and 379th of 412 vendors overall. Its strongest category is Delivery Speed at 3.1. Its weakest is Customer Support at 2.4. The closest account specialists by overall score are FortniteAccs (2.7) and BuyGTAAccounts (2.9).
Not yet. We have not matched GamesBay to a game page, so it appears here as a reviewed vendor rather than in a game’s vendor list. Its own site says it covers: 200+ titles, including Genshin Impact, Honkai: Star Rail and Dragon Ball Legends.
Says accounts are delivered by email in minutes. That is the vendor’s own claim from its site on Sept 29, 2026, not something we have tested.
Visa, Mastercard, American Express, Apple Pay, Google Pay and Discover. That is the vendor’s own claim from its site on Sept 29, 2026, not something we have tested.
Caution Advised