Key points
- An infrastructure-provider fault on November 9 meant player data for “a large number of players” was not saving correctly; players could lose up to 15 minutes of progress, including trades and item moves, creating a significant item-duplication risk.
- Both RuneScape and Old School RuneScape were taken offline shortly after 17:00 UTC (12:00 p.m. EST) on November 9.
- All OSRS progress was reverted to a snapshot from 15:42 UTC (10:42 a.m. EST) — about 1.5 hours of progress wiped for players active in that window.
- Worlds returned online the same evening and the issue is fixed; Jagex has made no mention of compensation.
- The rollback landed days into the new Hardcore Worlds mode, which launched November 4; Jagex said disconnected Hardcore characters would be restored.
What happened on November 9
On November 9, 2026, network issues from one of Jagex’s infrastructure providers meant player data for “a large number of players” was not being saved correctly. Players could lose up to 15 minutes of progress, including trades or item moves — creating a risk of significant item duplication that could affect the game economy if no rollback was issued, according to Jagex’s official Game Status page.
The rollback and the restart
Both RuneScape and Old School RuneScape were taken offline shortly after 17:00 UTC (12:00 p.m. EST) on November 9. All OSRS progress was reverted to a snapshot from 15:42 UTC (10:42 a.m. EST) — about 1.5 hours of progress wiped for anyone active in that window. The worlds returned online the same evening, and the issue is fixed.
Hardcore Worlds and compensation
The timing stung for the new Hardcore Worlds mode, which launched November 4 — disconnects during the incident risked permanent Hardcore deaths, and Jagex said disconnected Hardcore characters would be restored. Jagex has made no mention of compensation for the lost progress.
What it means for buyers
Nothing to buy here — both games are back online and the issue is fixed. If you were playing on November 9 between about 10:42 a.m. and noon EST, check your inventory and recent trades: anything gained, moved or traded in that window was rolled back to the 15:42 UTC snapshot. See the RuneScape 3 page and the Old School RuneScape page for the verified sellers listed there.
Sources
- MassivelyOP: RuneScape and OSRS performed an emergency rollback yesterday evening after an incidentNov 10, 2026
- Jagex: Game Status Information Centre (official)Nov 9, 2026
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